Frequently Asked Questions

1. What areas do you serve?

We proudly serve Clayton, Cary, Raleigh, NC, and the surrounding areas. If you’re unsure whether we cover your location, give us a call at (919) 999-3177.

2. What plumbing services do you offer?

We handle everything from leaky faucets and clogged drains to full plumbing installations and emergency repairs. No job is too big or small for our experienced team.

3. Do you install tankless water heaters?

Yes, we specialize in tankless water heater installations. These systems are energy-efficient and provide hot water on demand, perfect for modern homes.

4. Can you help with gas line installations?

Absolutely! We’re experts in gas line installations and repairs, ensuring your home or business is safe and up to code.

5. What should I do in a plumbing emergency?

If you’re facing a plumbing emergency, such as a burst pipe or severe leak, call us immediately at (919) 999-3177. We’ll dispatch a technician to your location as quickly as possible.

6. Do you offer water heater replacement services?

Yes, we provide water heater replacement services for both traditional and tankless systems. We’ll help you choose the best option for your needs and budget.

7. How experienced is your team?

Our team has over 30 years of experience in the plumbing and natural gas industry. We’re committed to delivering high-quality, professional service every time.

8. Can you assist with home remodeling projects?

Yes, we offer plumbing and gas services for home remodeling projects. Whether it’s a kitchen upgrade or a bathroom renovation, we’ll ensure your plumbing is up to par.

9. Are your services available for commercial properties?

Yes, we provide plumbing and gas services for both residential and commercial properties. From small businesses to large facilities, we’ve got you covered.

10. How can I schedule an appointment?

You can schedule an appointment by calling us at (919) 999-3177 or filling out the contact form on our website.

11. Do you provide free estimates?

Yes, we offer free estimates for our services. Contact us to discuss your needs, and we’ll provide a transparent quote.

12. What makes Pro Maxx One Plumbing different from other companies?

We pride ourselves on our professionalism, reliability, and customer satisfaction. With decades of experience and a commitment to excellence, we’re a trusted name in the Clayton, Cary, and Raleigh areas.

13. Can you repair or replace gas logs?

Yes, we specialize in gas log installations and repairs. Whether you need a new setup or maintenance on your existing system, we’re here to help.

14. How do I know if I need a plumbing repair or replacement?

Our technicians will assess your situation and provide honest recommendations. We’ll explain your options and help you make an informed decision.

15. Are your services affordable?

We strive to offer competitive pricing without compromising on quality. Our goal is to provide excellent value for our customers.

16. Do you offer maintenance services?

Yes, regular maintenance is key to preventing costly repairs. We offer maintenance services for plumbing, water heaters, and gas lines.

17. How quickly can you respond to service requests?

We aim to respond to service requests as quickly as possible, especially in emergencies. Call us, and we’ll prioritize your needs.

18. What payment methods do you accept?

We accept various payment methods for your convenience. Contact us for more details.

19. Can I read reviews from your past customers?

Of course! Visit our website or platforms like Yelp and Facebook to see what our satisfied customers have to say about us.

20. How can I contact you?

You can reach us at (919) 999-3177 or through the contact form on our website. We’re here to answer your questions and schedule your service.